Privacy and terms.
How we look after your information, and the rules for using our website, your account and our free tools. Written in plain English.
This text is a working draft. It has not been approved and is not yet legally binding. Retention periods and processor names are proposals to confirm.
Privacy Policy
Draft v0.1 · October 2026Who we are
This website is run by Digitizer Marketing Management ("Digitizer", "we", "us"), a digital marketing agency based at 904, Al Serkal 2 Building, Al Maktoum Road, Deira, Dubai, United Arab Emirates. We are responsible for the personal information described in this policy.
If you have a question about your information, email info@digitizer.ae.
What this policy covers
This policy explains what we collect when you browse our website, contact us, sign in, use our free tools or view our private portfolio, why we collect it, who we share it with, how long we keep it and what choices you have. It does not cover the websites of other companies we link to.
Information we collect
Information you give us.
- Enquiries: your name, company, email, phone number, the services you are interested in, your budget range, your preferred contact method and your message.
- Newsletter and company profile requests: your email address.
- Your account: your email address and name. If you sign in with Google, we receive your name, email address and profile picture from Google. We do not receive your Google password.
- Tool inputs: what you enter into our free tools, such as a website address, an Instagram handle, a brand brief, a topic or keyword, or a photo you upload.
- Portfolio access codes: the code you enter to view private case studies.
Information collected automatically.
- Basic technical data such as your browser, device type, approximate location (country or city) and the pages you visit.
- Cookieless website statistics: the pages you view, how long you actively spend on them, how far you scroll, which buttons and links you click, the website that sent you and any campaign tags in the link. See "Website statistics without cookies" below.
- Tool usage records: which tool you ran and when, so we can apply daily limits.
- Cookies and similar technologies, described below.
How we use your information
- To reply to enquiries and prepare quotes or proposals you ask for.
- To create and secure your account and let you sign in.
- To run the free tools and show you the results.
- To apply fair-use daily limits on the free tools.
- To control access to private portfolio pages.
- To send the newsletter or documents you asked for. You can unsubscribe at any time.
- To understand how the site is used and improve it.
- To prevent abuse, fraud and security incidents, and to meet our legal obligations.
We do not sell your personal information. We will not add you to marketing emails unless you asked to receive them.
Our free AI tools
Some tools send what you enter to third-party artificial intelligence and data providers to produce your result. For example, a topic you give the Blog Writer is sent to an AI model provider, and a website you audit is fetched and analysed. We choose providers that do not use your inputs to train their models under our agreements with them.
Please do not enter confidential, sensitive or personal information about other people into the tools. Photos you upload to the Photo Heatmap should be images you have the right to use.
To confirm with the adviser: the list of AI and data providers, the countries where they process data, and their training and retention terms.
Cookies
We use a small number of cookies and similar browser storage:
| Type | What it does | Can you turn it off? |
|---|---|---|
| Essential | Keeps you signed in, remembers your daily tool usage and portfolio access, and protects forms from abuse. | No, the site needs these to work. |
| Preferences | Remembers simple choices, such as the blog filter you last used. | Yes, through your browser settings. |
| Analytics (Google Analytics) | Tells us which pages are visited and how people find us, in aggregate. | Yes. We only set these with your consent. |
We do not use advertising cookies on this website. You can clear cookies at any time in your browser.
Website statistics without cookies
Separately from Google Analytics, our own website keeps simple visit statistics so we can see which pages help people and which buttons they use. It does not use cookies and does not try to identify you. It records:
- the page address (without any personal details), the page you came from (only the website's name) and campaign tags such as utm_source;
- how long the page was open and in use, how far you scrolled, and the name of any button or link you clicked;
- that an action succeeded, such as sending an enquiry, joining the newsletter, requesting or opening the portfolio, signing in, or starting or finishing a free tool. We never record what you typed into a form;
- your device type, browser, operating system, screen size category, language, time zone and country, and whether you were signed in (yes or no, not who you are).
Your IP address is not stored. To count visitors, we combine your IP address and browser details with a secret value that changes every day and keep only the resulting code (a one-way hash). The secret is thrown away after the day ends, so visits on different days cannot be linked to each other or back to you. A random visit number is kept in your browser's session storage for the current tab only and disappears when you close it.
Detailed statistics are deleted after 90 days. After that we keep only anonymous summaries: daily totals per page, and for up to 13 months a summary of each visit (such as landing page, source, device type and country) that cannot be linked to you or to your other visits. If your browser sends a Do Not Track or Global Privacy Control signal, these statistics are not collected at all.
Who we share information with
- Service providers who help us run the site, such as hosting, email delivery, sign-in, analytics and the AI providers that power the tools. They may only use your information to provide their service to us.
- Google, if you choose to sign in with Google.
- Professional advisers, such as lawyers and accountants, where needed.
- Authorities, where the law requires it.
Where your data is stored
Some of our providers store or process data outside the UAE. When that happens, we take reasonable steps to make sure your information receives an adequate level of protection, as required by UAE law.
How long we keep it
| Information | Proposed retention |
|---|---|
| Enquiries that do not become projects | 24 months from your last contact |
| Client project records | As long as required for tax, accounting and legal purposes |
| Your account | Until you delete it, or after 24 months without sign-in |
| Text tool inputs and results | 30 days, unless you save them to your account |
| Photos uploaded to tools | Deleted within 24 hours of processing |
| Daily limit records | 7 days |
| Portfolio access logs | 12 months |
| Cookieless website statistics | 90 days in detail, then anonymous summaries (visit summaries up to 13 months) |
| Newsletter subscription | Until you unsubscribe |
How we protect it
We use encrypted connections, access controls and reputable providers, and we limit access to people who need it for their work. No system is completely secure, so please keep access to your email account secure and tell us straight away if you think your account has been misused.
Your rights
Subject to the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other laws that apply, you can ask us to:
- give you a copy of the personal information we hold about you;
- correct information that is wrong or incomplete;
- delete your information or your account;
- stop or restrict certain uses, including marketing;
- withdraw consent you have given, such as for analytics cookies.
Email info@digitizer.ae to make a request. We may need to confirm your identity first, and we aim to respond within 30 days.
Children
Our website and tools are meant for businesses and adults. We do not knowingly collect information from anyone under 18. If you think a child has given us their information, contact us and we will delete it.
Changes to this policy
We will update this policy when our services or the law change. The date at the top shows the latest version. If a change is significant, we will tell signed-in users by email or on the site.
Contact us
Digitizer Marketing Management, 904, Al Serkal 2 Building, Al Maktoum Road, Deira, Dubai. Email info@digitizer.ae or call 04 336 1446.
Next: the rules for using the site and tools.
Read the Terms of UseTerms of Use
Draft v0.1 · October 2026Agreeing to these terms
These terms apply when you use the Digitizer website, create an account, use our free tools or view our portfolio. By using the site you agree to them. If you do not agree, please do not use the site.
These terms do not cover paid client work. Projects we deliver for clients are governed by a separate signed proposal or contract.
Who we are
The site is operated by Digitizer Marketing Management, 904, Al Serkal 2 Building, Al Maktoum Road, Deira, Dubai, United Arab Emirates.
Using the website
You may browse and share our content for your own information. Please do not copy large parts of it, present it as your own, or use it for commercial purposes without our permission.
Accounts and sign-in
- You need an account to use most free tools. You can sign in with your email or with Google.
- Give accurate details and keep your sign-in secure. You are responsible for activity on your account.
- One account per person, please. Accounts are for individuals, not shared team logins.
- You can delete your account at any time from your account page or by emailing us.
- We may suspend or close accounts that break these terms.
Free tools and daily limits
- Our free tools are provided free of charge, as they are, for your own business use.
- Each signed-in member can run each tool once per day. Limits reset at midnight Dubai time (GMT+4).
- Do not try to get around the limits, for example by creating several accounts or automating requests.
- We may change, pause or remove any tool, or change the limits, at any time.
AI-generated results
Several tools use artificial intelligence. Results can be incomplete, out of date or wrong, and similar inputs may give similar results to other users. Treat every result as a starting point:
- check facts, figures and claims before you publish anything;
- check that logos, taglines and names are not already in use or registered by someone else before you adopt them;
- do not rely on results as legal, financial, medical or other professional advice.
The Photo Heatmap's view on whether an image looks AI-made is an estimate, not proof.
Your content
You keep ownership of what you put into the tools. You give us permission to process it to produce your results and to run and secure the service, as described in our Privacy Policy. Only upload or enter content you have the right to use.
Subject to these terms and the terms of our AI providers, you may use the results you generate for your own business, including commercially. We do not claim ownership of your results.
Acceptable use
Do not use the site or tools to:
- break any UAE law or the law where you are, including laws on media content, privacy and intellectual property;
- create content that is defamatory, hateful, sexually explicit, misleading, or offensive to public morals or religion;
- analyse accounts or websites to harass, track or harm any person;
- upload malware, overload or attack the site, or scrape it with automated tools;
- impersonate anyone or misrepresent your connection with a person or business.
Portfolio access codes
Some case studies are private and need an access code. Codes are given to specific people for a specific purpose. Keep your code confidential, do not share it or the content behind it, and do not take screenshots or copies for distribution. Codes may expire, and we may revoke them at any time. We keep a record of when codes are used.
Our intellectual property
The site's design, text, graphics, code, tools and the Digitizer name and logo belong to us or our licensors. Client work shown in our portfolio belongs to the relevant clients and is shown with their permission. Nothing in these terms gives you a right to use our brand.
Links to other sites
We link to other websites, such as Google Maps and WhatsApp. We are not responsible for their content or how they handle your information.
Disclaimers
We work hard to keep the site accurate and available, but we do not promise it will always be error-free, uninterrupted or that any tool will produce a particular outcome, such as a ranking, follower count or sale.
Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential losses, or for loss of profit, revenue, data or business opportunity, arising from your use of the site or free tools. Nothing in these terms limits liability that cannot be limited under UAE law.
Changes to these terms
We may update these terms from time to time. The date at the top shows the latest version. If you keep using the site after a change, the updated terms apply.
Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have jurisdiction over any dispute.
Contact us
Questions about these terms? Email info@digitizer.ae or call 04 336 1446.
See also how we handle your data.
Read the Privacy Policy